Accessibility Statement

Accessibility Provisions – Medical Care Hospital

In Medical Care we take measures and invest many resources into providing all of our clients and patients with professional services based on equality to all, respectability and accessibility. In compliance with the Israel Equal Rights for Persons with Disabilities Law 1998, Medical Care has undergone extensive efforts to make our premises accessible to all people equally so that every person, including the handicapped and disabled, will be able to receive any of our services offered, in an independent and equal manner. We will continue to make efforts to do so in the future.

Premises Accessibility Arrangements

These are the accessibility arrangements that exist in our admission offices, which are located at our address:  13 Aba Berdichev Street, Bat Yam, Israel:

• Several disabled parking spaces near the entrance.
• A fully inclusive built entry which can be used by everyone, regardless of age, gender or disability, from the entryways, through the admission center and all the way to service area, including elevators.
• Accessible counters in our admission area.
• Handicapped and disabled bathrooms in the lobby as well as on the floors.
• Detailed signage by exits, entrances and doorways.
• Accessible pathway to reception counters, to ensure full access to people with a range of disabilities and special needs.
• Staff appropriately trained to assist with forms, registration actions and operation of necessary equipment. 

Accessible Customer Service

In Medical Care we provide routine training to our staff in order to ensure that they have the knowhow, the awareness and the tools to provide accessible service to all who may require such service.

• Medical Care operates an accessible call center, in which all information is provided in very clear pronunciation, simple language and without background music.
• To contact Medical Care call center, please dial phone number: 972-3-5008899, on Sunday through Thursday, between 8:00am and 5:00pm.
• Reception hours at our offices are on Sunday through Thursday, between 8:00am and 5:00pm, in 13 Aba Berdichev Street, Bat Yam, Israel.
• Our e-mail address is: info@medical360.org.
• Our fax number is:
• For an online contact form, please press this link:   linklinklink
• Our post address is: Medical Care, 67 Shderot Ha’atzmaut street, P.O.Box 3372, Bat Yam, Israel, Zip Code 5931501

Website Accessibility

Medical Care is fully committed to providing a website that is accessible to the widest possible audience. We are actively working with consultants to update the website by increasing its accessibility and usability for persons who use assistive technologies such as automated tools, keyboard-only navigation, and screen readers.

Important information regarding this website’s accessibility:

• This website conforms to the relevant standards of equality for people with disabilities (accessibility adjustments for service purposes) 2013. 
• Accessibility adjustments were performed in compliance with the recommendations of the Israel Standard (IS 5568) for web content accessibility on AA level and international ??? paper.
• Tests were taken for the highest level of compatibility to Firefox internet browser.
• The website provides a semantic structure for assistive technologies and supports regular keyboards usable with arrow keys, Enter and Esc, for navigation.
• The website is designed to be compatible with popular browsers and to be responsive for usage through cellular phones and other screen-based cellular devises. 
• For best user experience with screen readers, we recommend that you use the latest updated NVDA software. 

We believe that conformance with these standards and guidelines will help make the website more user friendly for all people.

While we strive to ensure that the website adhere to these guidelines and standards, please be informed that it is not always possible to do so in all areas of the website. If, at any time, you have specific questions or concerns about the accessibility of any particular webpage, please contact our accessibility coordinator, Ms. Meital Toby, so that we may be of assistance to you.

Medical Care’s Accessibility Coordinator:

• name: Meital Toby
  

• Phone: No. 972-3-5008899

• gmail :meitalt@medical36.org